FD ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
| Edition date: |
2018-11-21
In Force
|
|---|---|
| Available languages: | English, Francés |
| Keywords: | USER SUPPLIER RELATIONS|COMPANIES|MANAGEMENT|COMPLAINTS|DATA PROCESSING|PLANNING|PROCESS|DESIGN|IMPLEMENTATION|QUALITY ASSURANCE|FORMS (PAPER) |
| ICS: | 03.100.70-Management systems, 03.120.10-Quality management and quality assurance, 03.100.20-Trade. Commercial function. Marketing, 03-SERVICES. COMPANY ORGANIZATION. MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY., 03.100-Company organization and management. Management systems, 03.120-Quality |
| CTN: | |
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Reemplazo Normas |
Reemplaza a FD ISO 10002:201408 (X50-187) |
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