XP CEN/TS 16880
Service excellence - Creating outstanding customer experiences through service excellence
| Edition date: |
2016-01-06
In Force
|
|---|---|
| Available languages: | English, Francés |
| Keywords: | SERVICES|QUALITY|LEVEL : QUANTITY|USER SUPPLIER RELATIONS|CREATION||MODELS|DESIGN|MANAGEMENT|INNOVATION|PROCESS|IMPLEMENTATION|COMMERCE|PUBLIC UTILITIES|NON-PROFIT-MAKING BODIES |
| ICS: | 03.080.01-Services in general, 03.100.99-Other standards related to company organization and management, 03.120.99-Other standards related to quality, 03.080-Services, 03-SERVICES. COMPANY ORGANIZATION. MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY., 03.100-Company organization and management. Management systems, 03.120-Quality |
| CTN: |
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