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Modelo Q+4D: cómo medir la satisfacción del cliente más allá de la calidad percibida
Julio Pedro del Molino Cortés / José Manuel Moreno Guillermo / Mª Teresa Moreno Martínez / Pedro Pablo Morillas Bravo / José Luis Palacios Gómez / Eva Rodicio González / Jesús Salgado Criado
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ISO 45001:2018 – Occupational health and safety management systems – A practical guide for small organizations
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
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ISO 21101 – Adventure tourism – Safety management systems – A practical guide for SMEs
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
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ISO 22000:2018 – Food Safety Management Systems – A practical guide
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
How to best use IEC and ISO Standards – A user guide on licensing options and respecting copyright
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
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ISO/IEC 20000 IT service management – A practical guide
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
ISO and construction – Great things happen when the world agrees
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
ISO and food – Great things happen when the world agrees
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
Model document of an Amendment “Rice model amendment”
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
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