Se ha producido un error al procesar la plantilla.
The following has evaluated to null or missing:
==> restClient.get("/c/bookinfos/?filter=r_bookInfo_CPDefinitionId eq '${CPDefinition_cpDefinitionId.getData()}'").items[0]  [in template "34352066712900#33336#null" at line 65, column 25]

----
Tip: It's the final [] step that caused this error, not those before it.
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Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing</#if>. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----

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FTL stack trace ("~" means nesting-related):
	- Failed at: #assign bookInfo = restClient.get("/c...  [in template "34352066712900#33336#null" at line 65, column 5]
----
1<#assign channelResponse = restClient.get("/headless-commerce-delivery-catalog/v1.0/channels?filter=name eq 'Aenor Tienda'")> 
2<#assign channel = channelResponse.items[0]> 
3<#assign channelId = channel.id> 
4<#assign categories = restClient.get("/headless-commerce-delivery-catalog/v1.0/channels/${channelId}/products/${CPDefinition_cProductId.getData()}/categories").items> 
5 
6<#assign hasProductCategoriaTipoEntidadLibro = isVocabularyNameIntoCategories(categories, 'entity type', 'libro') /> 
7<#assign hasProductCategoriaTipoEntidadNorma = isVocabularyNameIntoCategories(categories, 'entity type', 'norma') /> 
8<#assign hasProductCategoriaTipoEntidadColeccionTematica = isVocabularyNameIntoCategories(categories, 'entity type', 'coleccion tematica') /> 
9 
10<#function isVocabularyNameIntoCategories categories vocabulary name> 
11    <#assign found = false /> 
12 
13    <#if categories?has_content && vocabulary?has_content && name?has_content> 
14 
15        <#assign vocabNorm = normalize(vocabulary) /> 
16        <#assign nameNorm  = normalize(name) /> 
17 
18        <#list categories as category> 
19            <#if !found> 
20                <#assign catVocabNorm = normalize(category.vocabulary) /> 
21                <#assign catNameNorm  = normalize(category.name) /> 
22 
23                <#if catVocabNorm == vocabNorm && catNameNorm == nameNorm> 
24                    <#assign found = true /> 
25                </#if> 
26            </#if> 
27        </#list> 
28 
29    </#if> 
30 
31    <#return found> 
32</#function> 
33 
34<#function normalize text onlyAccents = false> 
35    <#-- proteger null --> 
36    <#if !text?has_content> 
37        <#return ""> 
38    </#if> 
39 
40    <#assign t = text /> 
41 
42    <#-- quitar acentos --> 
43    <#assign t = t 
44        ?replace("á","a")?replace("é","e")?replace("í","i") 
45        ?replace("ó","o")?replace("ú","u")?replace("ü","u") 
46        ?replace("ñ","n") 
47        ?replace("Á","A")?replace("É","E")?replace("Í","I") 
48        ?replace("Ó","O")?replace("Ú","U")?replace("Ü","U") 
49        ?replace("Ñ","N") 
50    /> 
51 
52    <#-- si NO es solo acentos, normalización completa --> 
53    <#if !onlyAccents> 
54        <#assign t = t?lower_case /> 
55        <#assign t = t?trim /> 
56        <#assign t = t?replace("\\s+", " ", "r") /> 
57    </#if> 
58 
59    <#return t> 
60</#function> 
61 
62<#if hasProductCategoriaTipoEntidadLibro> 
63    <#assign name = htmlUtil.stripHtml(CPDefinition_name.getData())?js_string?replace("\\n", "")?trim> 
64    <#assign description = htmlUtil.stripHtml(CPDefinition_description.getData())?js_string?replace("\\n", "")?replace("     ", "")?replace("    ", "")?replace("   ", "")?replace("  ", "")?trim?truncate(200, '')?trim> 
65    <#assign bookInfo = restClient.get("/c/bookinfos/?filter=r_bookInfo_CPDefinitionId eq '${CPDefinition_cpDefinitionId.getData()}'").items[0]> 
66    <#assign imageUrl = "${themeDisplay.getPortalURL()}/documents/d/global/${bookInfo.cubierta}"> 
67    <#assign books = restClient.get("/c/books/?filter=r_books_CPDefinitionId eq '${CPDefinition_cpDefinitionId.getData()}'").items> 
68 
69    <script type="application/ld+json"> 
70
71        "@context": "https://schema.org/", 
72        "@type": "Product", 
73        "name": "${name}", 
74        "image": "${imageUrl}", 
75        "description": "${description}", 
76        "sku": "POR_DEFINIR" 
77        "brand": { 
78            "@type": "Brand", 
79            "name": "${bookInfo.editorial}", 
80        }, 
81        <#if books?? && books?has_content> 
82        <#list books as book>  
83        "offers": {  
84            "@type": "Offer",  
85            "price": "${book.price}",  
86            "priceCurrency": "EUR", 
87            "category": "${book.codFormat}", 
88            "availability": "https://schema.org/InStock", 
89            "itemOffered": { 
90                "@type": "CreativeWork", 
91                "inLanguage": "${book.codLanguage}" 
92
93
94        </#list> 
95        </#if> 
96
97    </script> 
98</#if> 
99 
100<#if hasProductCategoriaTipoEntidadNorma> 
101    <#assign name = htmlUtil.stripHtml(CPDefinition_name.getData())?js_string?replace("\\n", "")?trim> 
102    <#assign description = htmlUtil.stripHtml(CPDefinition_description.getData())?js_string?replace("\\n", "")?replace("     ", "")?replace("    ", "")?replace("   ", "")?replace("  ", "")?trim?truncate(200, '')?trim> 
103    <#assign organism = getOrganism(categories, 'organismos') /> 
104    <#assign imageUrl = "${themeDisplay.getPortalURL()}/documents/d/global/${organism}"> 
105    <#assign standards = restClient.get("/c/standards/?filter=r_standards_CPDefinitionId eq '${CPDefinition_cpDefinitionId.getData()}'").items> 
106 
107    <script type="application/ld+json"> 
108
109        "@context": "https://schema.org/", 
110        "@type": "Product", 
111        "name": "${name}", 
112        "image": "${imageUrl}", 
113        "description": "${description}", 
114        "sku": "POR_DEFINIR" 
115        "brand": { 
116            "@type": "Brand", 
117            "name": "${organism}", 
118        }, 
119        <#if standards?? && standards?has_content> 
120        <#list standards as standard>  
121        "offers": {  
122            "@type": "Offer",  
123            "price": "${standard.price}",  
124            "priceCurrency": "EUR", 
125            "category": "${standard.format}", 
126            "availability": "https://schema.org/InStock", 
127            "itemOffered": { 
128                "@type": "CreativeWork", 
129                "inLanguage": "${standard.language}" 
130
131
132        </#list> 
133        </#if> 
134
135    </script> 
136 
137    <#function getOrganism categories vocabulary> 
138        <#assign organism = ""> 
139        <#assign vocabNorm = normalize(vocabulary)> 
140 
141        <#list categories as category> 
142                <#assign catVocabNorm = normalize(category.vocabulary) /> 
143                <#if catVocabNorm == vocabNorm> 
144                    <#assign organism = category.name> 
145                    <#if organism == "EN" || organism == "CEN" || organism == "CENELEC"> 
146                        <#assign organism = "UNE"> 
147                    </#if> 
148                </#if> 
149        </#list> 
150        <#return organism> 
151    </#function> 
152</#if> 
153 
154<#if hasProductCategoriaTipoEntidadColeccionTematica> 
155    <#assign name = htmlUtil.stripHtml(CPDefinition_name.getData())?js_string?replace("\\n", "")?trim> 
156    <#assign description = htmlUtil.stripHtml(CPDefinition_description.getData())?js_string?replace("\\n", "")?replace("     ", "")?replace("    ", "")?replace("   ", "")?replace("  ", "")?trim?truncate(200, '')?trim> 
157    <#assign product = restClient.get("/headless-commerce-delivery-catalog/v1.0/channels/${channelId}/products/${CPDefinition_cProductId.getData()}")> 
158    <#assign imageUrl = "${themeDisplay.getPortalURL()}/documents/d/tienda/${product.externalReferenceCode}"> 
159    <#assign thematicCollections = restClient.get("/c/thematiccollections/?filter=r_thematicCollection_CPDefinitionId eq '${CPDefinition_cpDefinitionId.getData()}'").items> 
160 
161    <#if thematicCollections?? && thematicCollections?has_content> 
162        <#assign price = getPrice(thematicCollections)> 
163    </#if> 
164 
165    <#function getPrice thematicCollections> 
166        <#assign price = 0> 
167        <#list thematicCollections as thematicCollection> 
168            <#if price == 0> 
169                <#assign price = thematicCollection.price> 
170            <#else> 
171                <#if thematicCollection.precio < price> 
172                    <#assign price = thematicCollection.price> 
173                </#if> 
174            </#if> 
175        </#list> 
176        <#return price> 
177    </#function> 
178 
179    <script type="application/ld+json"> 
180
181        "@context": "https://schema.org/", 
182        "@type": "Product", 
183        "name": "${name}", 
184        "image": "${imageUrl}", 
185        "description": "${description}", 
186        "brand": { 
187            "@type": "Brand", 
188            "name": "AENOR", 
189        },     
190        "offers": {  
191            "@type": "Offer",  
192            "price": "${price}",  
193            "priceCurrency": "EUR", 
194            "category": "Lectura", 
195            "availability": "https://schema.org/InStock", 
196            "itemOffered": { 
197                "@type": "CreativeWork", 
198                "inLanguage": "es" 
199
200
201
202    </script> 
203</#if> 
-50% de descuento* Si compras la misma norma UNE en distintos idiomas. * Dto. sobre el pvp inferior. Ver condiciones
Guía práctica para la gestión de la denuncia de irregularidades según la Norma ISO 37002:2021

Guía práctica para la gestión de la denuncia de irregularidades según la Norma ISO 37002:2021

Editorial:

Este libro aborda tanto el origen como el contenido de la Norma ISO 37002:2021, que aporta uniformidad internacional para las organizaciones sobre gestión de la denuncia de irregularidades. Explica en qué consisten los principios de confianza, imparcialidad y protección que aplican a todos sus contenidos y deja claras las cuatro fases fundamentales en las que se deberían gestionar las denuncias: recepción, evaluación, tratamiento y conclusión. Además, trata sobre la información esencial que debería manejarse para contrastar la eficacia de estos canales e informar de ello tanto a la alta dirección como al órgano de gobierno. Incluye multitud de ejemplos, esquemas, gráficos ilustrativos e, incluso, una sección dedicada a preguntas frecuentes que facilita la comprensión y la aplicación de la Norma ISO 37002:2021.

El libro en palabras del autor

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