DIN EN 17478:2022-05
Transport Services - Customer communications for passenger transport services - A Universal Design approach; German version EN 17478:2021
| Fecha edición: |
2022-05-01
En Vigor
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| Idiomas disponibles: | Inglés, Alemán |
| Resumen: | This document specifies requirements and recommendations for the planning, design, development and provision of user communications related to passenger transport so that these communications can be accessed, understood and used by the widest range of users, including persons with disabilities and older persons. These requirements and recommendations enable an organization to extend its range of users by identifying diverse characteristics, capabilities, and preferences. The requirements specified in this standard are applicable to but not limited to passenger transport service providers including air-, bus, rail-, and waterborne passenger transport services. |
| Keywords: | Accessibility|Accessible|Advantage|Advantages|Assistance systems|Communication|Conception|Concepts|Consumers|Consumer-supplier relations|Customers|Definitions|Design|Environmental effect|Ergonomics|Fitness for purpose|Human factors|Improvement|Information services|Institutions|Man-machine|Mobility|Organizations|Passenger information|Passenger local traffic|Passenger traffic|People|Products|Public passenger transport|Public transport|Responsibility|Services|Stakeholder|Sustainability|Transportation|Usability|Users|Wellness |
| ICS: | 03.220.01 - Transporte en general, 35.240.60 - Aplicaciones de las tecnologías de la información en el transporte |
| CTN: | |
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Equivalencia Internacional |
Idéntica EN 17478:2021 |
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Reemplazo Normas |
Reemplaza a DIN EN 17478:2020-02 |
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